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Looking to visit one of our offices? We have plenty of locations across Indiana and Illinois. Check out our locator map to find a depot near you.
FAQs
At Hicksgas, we’ll always make sure you’re adequately stocked up and have all the fuel you need to power your house 365 days a year.
- Auto Route – Our Automatic Route Delivery is a worry-free, cost-effective system that monitors weather conditions and calculates your individual gas usage to determine and alert us when your tank needs to be filled. Don’t worry about watching your tank gauge – that is our job!
- Will Call – Would you rather keep an eye on your fuel levels yourself? Fine by us, too! With our Will Call service, you’re responsible for calling us to place an order. We require a 7 working day notice for delivery, so please let us know when the tank gets to about 30% full.
- Budget billing – A regular, fixed payment amount automatically comes out of your bank account on a monthly basis, allowing you to spread the total annual cost of your propane over 12 months. Paying this way means that you can spread your energy costs evenly throughout the year.
- Contract / pre-purchase – We offer a propane pre-purchase program each year, allowing our customers to reserve their propane at a fixed price!
- Pay as you go – Non-budget, pay-as-you-go customers will receive a meter ticket invoice at the time of delivery and a statement at the end of each month.
- E-billing and online account access – E-statements and invoices are not only quick and easy, but they also reduce carbon emissions and eliminate the need to recycle envelopes and bills.
- Account management services allow you to manage your contact information, pay your bill, print invoices, and review your account history from the comfort of your home, day or night!
If you are an Automatic Route Delivery customer, Hicksgas will know when to fill your tank(s). We monitor weather conditions and your usage history and fill your tank accordingly.
If you are a Will Call customer, you are responsible for monitoring the amount of propane in the tank and calling us to have propane delivered. We require 7 working days notice for delivery, so please let us know when the tank gets to about 30% full.
Letting your tank run completely out of gas is not only unsafe, but you may incur additional charges for an out-of-gas call.